The GCCM Blueprint for Adapting AI in the workplace

1 Email Management

AI-enhanced email management tool include features like Smart Compose and Smart Reply, leveraging AI to assist with writing and responding to emails more efficiently.

 AI Tech available:

• Google's AI-enhanced email management tool is part of Gmail.
• Outlook, part of Microsoft 365, which includes features like text predictions, suggested replies, and insights to help manage emails effectively.
• Superhuman: This email client uses AI to help you manage your inbox efficiently, offering features like predictive typing, automatic categorization of important messages, and insightful data on your email habits.
• SaneBox: An email management tool that uses AI to filter out unimportant emails, helping you focus on messages that matter. 

2 Project Management

Project management tools can be enhanced with AI to predict project timelines, suggest task assignments based on past performance, and automate task prioritisation.

 AI Tech available:

• Monday.com - Integrates AI features to automate tasks, provide predictive analytics, and offer insights based on data from your projects. It helps in resource management, tracking project progress, and optimising workflows.

• Asana - While primarily known for its user-friendly task management capabilities, Asana has integrated more AI elements to help with automating routine tasks and predicting the best ways to allocate resources and schedule deadlines.

• Wrike - Features AI-driven workload management which helps in predicting project risks and providing insights to keep projects on track. Wrike also offers automation to streamline repetitive tasks and processes.

• ClickUp - Utilises machine learning to suggest actions, predict needs, and automate tasks based on your behaviour and project patterns. It's a versatile tool that adapts to your specific project management style.

• Trello (with Butler) - Trello’s automation bot, Butler, uses natural language commands to automate tasks, such as moving cards, posting comments and updating statuses based on triggers set by the user.

• Smartsheet - Offers advanced automation and real-time visibility into projects, facilitating better decision-making with predictive risk management and critical path analysis, leveraging AI to enhance overall project tracking and reporting.

• Zoho Projects - Features AI that helps in predicting project delays, suggesting optimal workflows, and assisting in complex decision-making by analysing past project data.

3 Content Creation

AI-powered tools for writing and creating content have gained popularity for their ability to generate high-quality content efficiently. AI tools can assist writers and content creators in various ways, from generating initial drafts to refining and optimising content for readability, SEO, and audience engagement.

 AI Tech Available:

• GPT-3: Developed by OpenAI, GPT-3 is one of the most advanced language generation models available. It can generate human-like text based on prompts provided by users, making it versatile for various writing tasks, from creative writing to technical content generation.

• Grammarly: While not strictly an AI content creation tool, Grammarly uses AI to assist writers in proofreading and improving their writing. It offers suggestions for grammar, punctuation, style, tone, and clarity, helping users to enhance the quality of their content.

• Copysmith: Copysmith leverages AI to generate various types of content, including product descriptions, ad copy, blog posts, and social media content. Users input some details about their desired content, and Copysmith generates multiple versions based on the input.

• Writesonic: Writesonic is an AI-powered copywriting tool that can generate blog posts, ad copy, product descriptions, and more. It uses GPT-3 technology to generate content based on user prompts and provides suggestions for improvement.

• SurferSEO: SurferSEO uses AI to analyse top-ranking content on search engine results pages (SERPs) and provides recommendations to optimise your content for better search engine rankings. It helps writers create content that aligns with search intent and improves SEO performance.

• Wordtune: Wordtune is an AI-powered writing assistant that helps users rewrite sentences to improve clarity, tone, and style. It provides suggestions for alternative phrasing and word choices, making it useful for refining written content.

• ShortlyAI: Formerly known as ShortlyAI, Shortly is an AI writing tool that helps users generate content quickly. It can create blog posts, articles, summaries, and more based on user prompts, making it ideal for content creation tasks that require speed and efficiency.

4 Transcription and note-taking 

While there isn't a specific AI tool dedicated solely to generating minutes for virtual meetings, several AI-powered transcription and note-taking tools can assist in this process.

 AI Tech Available:

• Otter.ai: Otter.ai is a popular transcription tool that uses AI to transcribe meetings, interviews, and other spoken content in real-time. It can identify different speakers and timestamps, making it easier to generate accurate meeting minutes.

• Trint: Trint is another transcription tool that uses AI to convert audio and video recordings into searchable transcripts. It offers features like speaker identification, editing tools, and the ability to export transcripts in various formats.

• Rev: Rev provides transcription services for audio and video recordings, including virtual meetings. Users can upload their recordings to Rev's platform, and AI-powered algorithms transcribe the content, which can then be used to generate meeting minutes.

• Descript: Descript offers a range of audio and video editing features, including transcription and automated captioning. Users can edit transcripts directly within the platform and export them as meeting minutes or other written documents.

• Voicera: Voicera, now part of Cisco Webex, offers an AI-powered virtual assistant called Eva, which can join virtual meetings and transcribe the conversation in real-time. Users can review the transcript afterward to create meeting minutes.

• Sonix: Sonix is a transcription tool that uses AI to transcribe audio and video files quickly and accurately. It supports multiple languages and offers features like speaker identification and the ability to edit transcripts online.

5 AI Powered Assistants

AI-powered assistants are software programs that use artificial intelligence technologies to perform tasks, provide information, and assist users with various activities. These assistants leverage natural language processing, machine learning, and other AI techniques to understand user queries and execute commands.

AI Tech Available:

• Amazon Alexa: Alexa is Amazon's virtual assistant, which powers devices such as the Echo smart speakers. Users can interact with Alexa through voice commands to play music, set reminders, control smart home devices, and more.

• Apple Siri: Siri is Apple's virtual assistant, available on iOS devices like iPhones, iPads, and Mac computers. Users can ask Siri questions, send messages, make calls, set reminders, and perform various other tasks using voice commands.

• Google Assistant: Google Assistant is Google's virtual assistant, accessible on smartphones, smart speakers, and other devices. It can answer questions, provide directions, send messages, set reminders, and integrate with other Google services like Calendar and Maps.

• Microsoft Cortana: Cortana is Microsoft's virtual assistant, available on Windows devices, Xbox consoles, and as a standalone app on mobile platforms. Cortana can help users manage tasks, schedule appointments, provide personalized recommendations, and perform other functions.

• Samsung Bixby: Bixby is Samsung's virtual assistant, found on Galaxy smartphones, smartwatches, and other devices. It allows users to control their devices, search for information, set reminders, and access various apps using voice commands and text input.

• IBM Watson Assistant: Watson Assistant is IBM's AI-powered assistant, designed primarily for businesses to create customized virtual agents for customer service, support, and other applications. It can understand natural language, learn from interactions, and integrate with enterprise systems.